LIVE GUIDE PLANS

Netop Live Guide is affordably priced to meet your live chat software needs. For the most current pricing, please request a quote. You can choose between the full-featured PRO version of Live Guide, the lower cost Live Guide BASIC or the FREE version – see the differences below.

Features Free Basic Pro
Online chat
Text chat o o
o
Audio chat - - o
Video chat
- - o
Social media and email
o o o
Proactive Chat - - o
Click-to-chat o o o
Broad Platform Support o o o
Easy Customisation o o o
Enterprise Security - - o
Unlimited number of seats - o o
Reports and Analytics
Comprehensive Reporting o o o
Stored History & Logs o o o
Customer Intelligence o o o
Service Optimisation
Advanced Workflow o o o
Multi-Language Spell Check o o o
Prepared Responses o o o
Co-browsing * - - o
Surveys & Forms o - o
Chat & Form Previews - - o
Data masking - - o
Remote Access
Remote View * o o o
Remote Assistance * o o o

* Remote Access and Co-browsing modules for Live Guide are optional add-ons.  Please contact us for information on pricing or to start your free trial.