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Netop Remote Control editions


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Netop Remote Control editions


Netop Remote Control can be purchased as a perpetual license or yearly subscription making it cost-effective for all types of customers from MSPs to corporate service desk teams. No matter what approach you take, you will still benefit from the powerful toolset, reliability and leading-edge security that has been helping organisations all over the world for 30 years.

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Netop Remote Control Classic


Fully-featured enterprise grade remote control software. The No. 1 choice for IT Superheroes.

Netop Remote Control Classic


Fully-featured enterprise grade remote control software. The No. 1 choice for IT Superheroes.

 

Remote Control with all the bells and whistles…

This is the traditional perpetual model where you pay a one-time fee for the license and own it for life. Support and maintenance is included for 12 months. The Classic edition can connect directly to end-points through the LAN/WAN as well as over the Internet using the optional Netop Portal subscription service.

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Installed agent allows for attended and unattended remote support

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Core features include KVM control, file transfer, diagnostics and scripting

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Compatible with Netop Security Server, Gateway and Netop Mobile

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Extended security options including session recordings and RADIUS support

 
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Netop Remote Control SaaS


All the core benefits of Netop Remote Control Classic all wrapped up in an affordable subscription.

Netop Remote Control SaaS


All the core benefits of Netop Remote Control Classic all wrapped up in an affordable subscription.

 

Taking your IT support team to the cloud…

The Software as a Service (SaaS) edition uses the same core technology as the Classic but delivers a more affordable subscription service with slightly reduced functionality. The SaaS edition only connects to end-points across the Internet using the online Netop Portal service.

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Installed agent allows for attended and unattended remote support

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Core features include KVM control, file transfer, diagnostics and screen sharing

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Connects to end-points securely using the online Netop Portal service

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Support for end-points running Windows, Mac and Linux

 
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Netop OnDemand SaaS


No installation. No admin rights required. Provide quick and easy ad-hoc remote support when your users need it.

Netop OnDemand SaaS


No installation. No admin rights required. Provide quick and easy ad-hoc remote support when your users need it.

 

Don't need all the bells and whistles? Try OnDemand…

Netop OnDemand subscriptions provide secure access to Windows machines across the Internet, regardless of their location. Technicians log onto the Netop Portal service through their web browser and provide end users with a link that downloads and runs a temporary agent. Connectivity is quick and easy for both parties and no admin privileges are required on the end user machine.

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Cost-effective yearly subscription per technician

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Perfect for attended remote control of external users

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No admin rights required on target machines

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Quick and easy to use with fast performance

 
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Netop Remote Control Comparison


Take a look and compare the different editions of Netop Remote Control to see which one works best for you.

Netop Remote Control Comparison


Take a look and compare the different editions of Netop Remote Control to see which one works best for you.

 

The following comparison highlights some of the key features and differences between the various editions of Netop Remote Control.

Got Questions? Get in touch

Classic SaaS OnDemand
General
Licensing Perpetual Subscription Subscription
Netop Security Server compatible o x x
Netop Gateway compatible o x x
Netop Mobile compatible o x x
Core toolset
Remote control o
o
o
File transfer o o x
Diagnostics o
o
x
Screen sharing o o x
Text chat o o x
Send messages o o x
Secure tunnel o
x x
Scripting o
x x
Session features
Screen optimisation o o o
Send and receive clipboard o o x
Blank screen o o x
Lock keyboard and mouse o o x
Run programs o o x
Annotation tools o o x
Simultaneous sessions for collaboration o o x
Connectivity
Direct TCP and UDP connections o x x
Netop Portal (Internet connection service) o o o
Live connection list o o o
Phonebook o
o
x
History list o o
x
Help requests o x x
Intel vPro support o o x
Security
Up to 256-bit AES encryption o o o
Privileged user control o o o
Granular permissions o o x
Centralised logging o o o
Multi-factor authentication o o o
LDAP authentication o o x
ADFS authentication o o x
RADIUS support o x x
Session recordings o o x
End user acceptance o o o
Platform support
TECHNICIANS
Windows client o o x
Mac client o o x
Linux client o o x
Browser client o o o
Android client o
x x
END-POINTS
Windows o o o
Mac o o x
Linux o o x
Android o x x
Windows Mobile and CE o x x
Toshiba 4690 o x x

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